Privacy Policy

Effective Date: 1 June 2025
Last Updated: 1 June 2025

1. Introduction

Welcome to Heart of Stone. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit this website and make purchases from our store.

Heart of Stone is hosted by Squarespace. The privacy policy of squarespace is the overriding policy.

2. Information We Collect

When you visit our store or interact with us, we may collect the following types of information:

Personal Information:

  • Name

  • Shipping and billing address

  • Email address

  • Phone number (if provided)

  • Payment details (handled securely via third-party payment processors)

Automatically Collected Data:

  • IP address

  • Browser type and device

  • Pages visited and time spent on site

  • Referral links

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Provide customer support

  • Send updates about your order

  • Send marketing emails (with your consent)

  • Improve and optimize our website

  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only to fulfill the following:

  • Payment processing

  • Order fulfillment and delivery

  • Website analytics

  • Email marketing tools

Each service provider is required to protect your information and only use it for the agreed-upon services.

5. Cookies and Tracking Technologies

We use cookies to:

  • Provide essential site functionality

  • Remember your cart and preferences

  • Analyze site traffic

You can adjust cookie settings via your browser, but disabling cookies may impact your experience on our site.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., tax or accounting regulations).

7. Your Rights

Depending on your location, you may have rights including:

  • Accessing the personal data we hold about you

  • Requesting correction or deletion of your data

  • Objecting to data processing

  • Withdrawing consent at any time

To exercise these rights, contact us at: johncoxon6@gmail.com

8. Third-Party Links

Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

9. Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Heart of Stone at johncoxon6@gmail.com
johncoxon6@gmail.com